The Walmart orders that came through SPS are not getting transmitted over to Casestack on these last orders from June 8th.

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  • Updated 4 years ago
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I am trying to get the orders from Walmart transmitted over to casestack.
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nicki

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Posted 4 years ago

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Paul, Alum

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Good Morning Nicki,

I am taking a look into this issue now.  I see the documents going over to Casestack are getting an error in our system.  I will look into the error and follow up here shortly.
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Paul, Alum

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Good Morning Nicki,

I had a chance to look into this.  It looks like as this document is turning into the 940 it is not mapping the UPC code field properly.  This is causing it to error in the system.  I am going to be reaching out to our Integrated Services team to research more into the issue and help correct it.
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Amy, Employee

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Good morning Nicki,

I am going to create a case to research these documents further, as it appears this is a specific error. I will send you an email from the case shortly so that you have the case number for reference.

Thank you!

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