The spreadsheet that I just uploaded has a status of Failed on Errors in the File Upload & Status section of my Universal Catalog v7.

  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Your file will have a status of Failed on Errors if there are 50 or more Items in error. This means that no information provided in the file was successfully loaded into your Universal Catalog. To determine what has caused the file to fail please click on the Failed on Errors link and you will get a popup screen indicating what was invalid in your Item information.

The most common reason for this type of file status is an incorrect Catalog Name. During Implementation, SPS Commerce provides you with a unique Catalog name. Uploading a spreadsheet with an incorrect Catalog name can cause multiple line items to fail, and can ultimately lead to a Failed on Errors message which will prevent all item information from successfully uploading to Universal Catalog. The Catalog name is case sensitive, and must match the exact name that was provided to you by SPS Commerce during implementation. Ensure that there are no spaces or extra characters at the beginning or end of your Catalog name, as they can ultimately cause an error.
Photo of Laura

Laura, Catalog Specialist

  • 300 Points 250 badge 2x thumb
  • happy

Posted 5 years ago

  • 1

There are no replies.

This conversation is no longer open for comments or replies.