The selected document(s) could not be used at this time.You must receive all pending Purchase Order Changes before replying to a document.

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The selected document(s) could not be used at this time. You must receive all pending Purchase Order Changes before replying to a document.
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JP

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Posted 2 years ago

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JP

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By any chance, someone knows what it means?
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Ryan, Employee

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Greetings,

What this mean is that you have a pending purchase order change document that must be accepted/rejected before you can continue to work with this order. A trading partner sends these changes to make revisions to orders that have already been sent. When you receive one, you will have to accept or reject it.

Accepting will generate a new order that reflects the revision and rejecting will allow you to work off of the original order if you are unable to fulfill the change.

Searching for the PO# will bring up both the order and the change.

Check out this video!

https://supportcenter.spscommerce.com/spscommerce/topics/video_purchase_order_change

Ryan Decker
Customer Support Analyst 1

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