target inventory dropping off the site every day

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I normally upload positive inventory through webforms for target every couple of days.  Recently, I have wondered why sales were low.  I looked on the live site and the majority of my items are showing out of stock.  I did a test and see that every day, the inventory is getting zeroed out and showing out of stock even though I put in a substantial amount of inventory.  What am I doing wrong?
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Lisa

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Posted 3 years ago

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Allison Kincaid

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Hi Lisa,

Thank you for your post! It looks like your inventory feed is transmitting successfully to Target. One thing that I wanted to confirm with you is that the daily inventory feed that you send needs to include ALL items, no matter the quantity.  Any items that are not included on the daily inventory feed on a given day will be zeroed out by Target's system until they are updated and included on an newer inventory feed.

Please let me know if you have additional questions!

Allison
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Lisa

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Allison, thank you very much.  My next question is, how do companies typically deal with weekends? We do not have anyone that works saturday or sunday and those are big shopping days. Thanks for your help!
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Allison Kincaid

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Hi Lisa,

Great question! The daily inventory feed is actually only required Monday-Friday!

Allison

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