SYSTEM ERROR

  • 1
  • Problem
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

My ASN's are not going through and these were submitted yesterday and your system is erroring them out and steinmart is rejecting them. I need to know when this system will be updated and if any chargebacks incurr am charging your comcompany back
Photo of Melissa Lopez

Melissa Lopez

  • 70 Points
  • FRUSTRATED

Posted 2 years ago

  • 1
Photo of Allie

Allie, Employee

  • 150 Points 100 badge 2x thumb
Hi Melissa,

I checked into your connection with Steinmart and I see that it is still owned by your dedicated implementation analyst.  At this stage in the ownership of the connection, they are the best point of contact to assist you with all updates and troubleshooting.

Your analyst's name is Amin and can be reached at aaamin@spscommerce.com or (612) 844-2305.

Regards,

Allie Webb

Analyst – Fulfillment Support

This conversation is no longer open for comments or replies.