Suddenly not able to load forms

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  • Updated 6 years ago
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Last time I had to send forms through webforms it worked fine on my computer. Now (a few months later) I can't get the forms to load. It recommends removing the Java cache. I have done this repeatedly, uninstalled and reinstalled Java. I have the most current version running and all Java checks have verified that it's current and working. So what can I do now do get it working?
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Posted 6 years ago

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Hi Leanne,

Thanks for your post!  If you have tried all of these things and it is still not working, I would recommend getting in touch with one of our analysts here.  We would be able to take a look at why this might be happening and should be able to provide some additional troubleshooting tips.  That way, we can help you resolve this problem quickly.  You can contact our WebForms team at (888) 739-3232 option 1.  We would be more than happy to help! Thanks!

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