SPS WebForms does not see my 64 bit Java

  • 2
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

It's installed on my Win7 machine - 7.45 64 bit

SPS says it's not installed.

Un-ininstalled, re-installed, same problem.
Photo of Corby support services

Corby support services

  • 80 Points 75 badge 2x thumb
  • not happy

Posted 5 years ago

  • 2
Photo of Paul

Paul, Alum

  • 5,714 Points 5k badge 2x thumb
Hi Corby!

Thanks for post! I'm sorry to hear that you are having issues with java. One thing that could be the issue is the browser you are using. Windows should work with the 64 bit version of java, but if you are using FireFox you will need to get the 32 bit version. The easiest way to get that is to download java from the java website using your FireFox browser. Please let me know which browser you are using and I can offer additional support if you are still having this issue.

This conversation is no longer open for comments or replies.