SPS Commerce was unable to successfully process the following document

  • 1
  • Question
  • Updated 3 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Mars Fishcare:

Serial Number: PCL3647604057

EDI Interchange Control Number: 100000166 EDI Group Control Number: 200000166 EDI Transaction Control Number: 300000195

Photo of Dorothy Rowedder

Dorothy Rowedder

  • 70 Points

Posted 3 years ago

  • 1
Photo of Katrina Wolyniec

Katrina Wolyniec, Employee

  • 3,762 Points 3k badge 2x thumb
Hello,

Thank you for posting to the Support Center!

I tracked this document out and found that it is erroring in our system. The error states that one one PO is allowed on the Advance Ship Notice.  There are many restrictions and guidelines that retailers place on documents and this seems to be one that has been placed by this retailer.

This is an unusual restriction, so if this is not a normal occurrence for this retailer, I would suggest calling in to the Support Team to open a case and explore the issue further.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Senior Analyst | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

[supportcenter.spscommerce.com]Support Center – Get Help. Give Help. Share Ideas.

This conversation is no longer open for comments or replies.