SOPI ASN CHOICE TRACTOR SUPPLY

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  • Updated 2 years ago
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TRYING TO ACTIVATE SOPI CHOICE FOR TRACTOR SUPPLY UNDER PREFERENCES AND IT WILL NOT ACTIVATE.  PLEASE ADVISE.
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Vicki H

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Posted 2 years ago

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Ryan, Employee

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Good Afternoon Vicki,

After taking a look here, I am assuming you are talking about activating the document sourcing for Tractor Supply. This is located under preferences in Fulfillment and is the equivalent to defaults in WebForms? If this is not what you are referring to, please let me know. I took a look and I do not see that any rules or defaults are set up for this ASN type which would keep you from activating this. If you add in rules and then try to activate, it should work.

If you are still having issues with that, you may be experiencing a unique issue and I would recommend that you call into our Support Team at 888-739-3232 and an analyst will be able to walk you through the process/determine what is causing your specific issue.

Ryan Decker
Customer Support Analyst 1

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