Slow to print labels

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  • Updated 6 years ago
  • Solved
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I have been having trouble printing labels. I did upgrade to IE9 a few weeks back. Could that have something to do with this? Once I click on print, it takes about 8 or 9 minutes for the second print window to launch.
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Jason

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Posted 6 years ago

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Pat, Sr. Customer Operations Analyst

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Hi Jason! I'm sorry that it is taking so much time for the print window to appear when trying to print your shipping labels. Normally, this is caused by the number of printers installed on the computer and/or network. Before the print window loads, it is working on loading all of the printers that are installed on the computer.

I recommend removing any unused printers from Devices and Printers found within your Windows Control Panel. This should help improve the load time of your print window.

Please let me know if you are still experiencing the same issues after addressing the Devices and Printers installed on the computer.
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Jason

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That fixed it!! Awesome response time! Thanks for the help. Our IT dept. had pushed out about 30 extra printers to me. It made a world of difference after I cleaned that up.
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Pat, Sr. Customer Operations Analyst

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That's great! Please let us know if you run into any other issues. Thanks!

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