SLOW Loading Pages - NON Intergrated

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  • Updated 2 years ago
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running E - Webforms and every form I send and even archive is taking 30-45 seconds to load, this is unsual. Is there a system issue I need to be aware of?

None of my other portals are running this slowly and they are all on the same server.


Thanks!

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MARGEAUX

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Posted 2 years ago

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Katrina Wolyniec, Employee

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Hello,

Yes, we were experiencing a system issue yesterday that resulted in WebForms running slower than usual.  Once it was identified our systems team was able to resolve it by the end of the day, and performance should be back to normal.

If you are still experiencing an issue, the best practice will be to call into the Support Team and they can go through a few troubleshooting steps with you to see if the issue can be resolved.  You may be experiencing a unique issue at that point.

We are very sorry for the hiccup with the system and hope the issue has been resolved at this point.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Workflow Analyst I | Fulfillment Support 

P: 1-612-844-2316

kwolyniec@spscommerce.com

 

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