Single or Multiple items per pack

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Can someone clarify the meaning of "Single" and "Multiple" items per pack when creating an ASN. How do I know which to use?

For example, what do I choose if we send one carton with 6 of the same exact item enclosed in that one carton. Would this be "Single" or "Multiple" item per pack?
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Cal Byard

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Posted 5 years ago

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Fred, Customer Operations Analyst

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Hi Cal,

Thanks for you post!  When you are entering your item information on the ASN, it will ask you if you are going to have Single or Multiple items per pack at the Pack Info level.  This is basically asking if you are going to have one SKU/line item in each carton or multiple SKUs/line items in a carton.  This does not imply any particular total quantity of items that are going into the cartons.

For example, let's say you are going to ship apples and oranges to your trade partner.  If you are going to send only apples in one set cartons, you would select 'Single'.  You could send 1, 2, 3...100 apples in those cartons, but since there is just the one line item, it would still be a 'Single' item per pack. Since only oranges will be in the remaining cartons, you would select 'Single' for those as well.  If you are going to ship oranges and apples in the same carton(s), you would select 'Multiple' as there would be more than one line item in those cartons.

In your example, six of the exact same item are going into one carton so you would select 'Single'.  If you had six different items going into one carton it would be 'Multiple'.

This video may also help clear up any questions you may have about the Advance Ship Notice.  Please let me know if you have any questions or would like to maybe go through a few more examples.  Thank you!
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Cal Byard

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Thank you! I thought so, but I just wanted to make sure.

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