Shoebuy Repetition Error

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I'm also getting this message.  I have two items in one shipment.  Also, it's asking for weight and measurements.  Is this info required?  I'm new to SPS, and haven't had to include info with other EDI provider.  Customer is Shoebuy.  We are Shoestring Shoes, LLC

Note: This topic was created from a reply on the ASN Error: "Order needs a minimum of 1 repetition" topic.
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Pam Barbuzzi

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Posted 5 years ago

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Paul, Alum

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Good Morning Pam,

I was able to take a look at your orders and was not able to get the same error.  I think you may just have had a blank Pack Info repetition in there.  I would advise to recreate the ASN.  This video will walk you through the detail tab of an ASN.  In your case with Shoebuy, the weight and measurements are not mandatory so you do not need to click that check box to add them.
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Pam Barbuzzi

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Hello Paul, I tried again and same message.  I also have another PO with two items and same is happening with that one.  I must be doing something wrong in the "order" tab.  The first section I don't touch.  The next one plus sign until #2 appears, then select multi per pack.  Then next section click "+" and both items appear.  Select "all" and enter number "1" in each box.  Then select "check" and repetition error.  Am I doing something wrong in the first section, where I leave it alone??

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