Shipping Serial ID: PCL5092052045

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We are having an issue with some of our ASN's for Dot Foods.  They require a 20 digit pallet identifier, but these orders ship out of a third party warehouse, and we don't have access to the pallet information.  Is there another value that we can send instead that would be acceptable?  

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Posted 3 years ago

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Megan, Employee

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Hello Andrew.  

Thank you for posting on the Support Center!  

You are correct that your trading partner requires a SSCC-18 (Serial Shipping Container Code) on your ASN.  This number corresponds to the UCC-128 labels that are used on the shipment.  I would advise trying to gather this information from your warehouse prior to sending the ASN.  If that is not possible, you may have to reach directly out to your trading partner to discuss if they would be willing to make any accommodations.  

If you want to discuss your particular situation in more detail, please feel free to give our support team a call.  

Megan Niewinski

Analyst-Fulfillment Support

P: 888-739-3232

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