Shipping labels are not showing the Vendor #, Item #, and Color but they are on the ASN that we created.

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  • Updated 4 years ago
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Victoria Henson

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Posted 4 years ago

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Shaquille Lee, Alum

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Hi Victoria,

Which Purchase Order Number are you working with?
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Victoria Henson

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EXNULAO3132083 and EXNULAO3159819
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Shaquille Lee, Alum

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Hi Victoria,

I believe this is a mapping issue. I am going to send this issue up to our technical team her to resolve this? Can you please let me know when these orders are schedule to ship?
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Victoria Henson

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Our warehouse has already made the pick up requests for these 2 orders.  They will be getting picked up either tomorrow or Friday.
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Shaquille Lee, Alum

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Ok... I will send up a task to our team with a deadline of tomorrow. If you could provide a time of day (including time zone) of when your orders are shipping that would be highly beneficial for us as well.
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Victoria Henson

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We just received confirmation from the carrier that they will be picking up these 2 orders tomorrow, Thursday, May 7th, between 7:30am - 2:30PM PST.  Normally they come around 9:00am-10:00am PST, so our warehouse needs to print these labels first thing in the morning.

Thank you!
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Shaquille Lee, Alum

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Victoria,

Thank you for those details. I am sending this up as we speak.
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Victoria Henson

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No problem!  Sounds good, thanks for your help!
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Shaquille Lee, Alum

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Victoria,

After further looking into Zappos specs, I saw that the fields in question are not required on the shipping labels. I have still sent up a request to our tech team but I have adjusted the due date to allow them enough time to resolve this issue.

I have attached a picture of  Zappos shipping labels requirements. The fields marked in red are "optional" The labels you have now meet their requirements. You will be good to go for tomorrow's shipment. 



shipment. :)
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Victoria Henson

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Sounds good! Thank you!

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