SET UP TWO ALLOWANCES IN DEFAULTS

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We give Home Depot 2 different allowances (discounts) on their invoices.  When we pulled up the invoice to complete, it had the two allowances showing so we only had to fill in the amount.  Now, it doesn't show them.  How do I set it up in defaults so both (Trade Discount and Special Allowance) both show?
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Chrissy

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Posted 2 years ago

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Ryan, Employee

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Chrissy,

In regards to your inquiry, one option would be to request your trading partner send this allowance information on your orders you receive. This should allow the information to source automatically onto your invoices. If they will not, however, defaults are a great idea. The below link will walk through how to complete this function.

https://supportcenter.spscommerce.com/spscommerce/topics/video_advanced_features_defaults

When completing defaults, you will want to enter this information directly into the spot where it says allowances/charges, do not click the plus sign the the left of this folder. When you click this you will see a grid that pops up where you can click the plus sign to enter in your multiple allowances.

If you have further questions, feel free to contact our support team at 888-739-3232 and an analyst will be available to assist you in completing this process.

Ryan Decker
Customer Support Analyst 1

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