Serial Number: PCL4661134365 - error

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Got below mail from SPS,  PO which MAST/LB sent seems to be good. Can you please explain the actual issue in the PurchaseOrderNumber: 4200997598

From: SPS Customer Communication []

Sent: Saturday, September 03, 2016 9:29 PM


Subject: Document Processing Error: Total Airport Services


SPS Commerce was unable to successfully process the following data:


Serial Number: PCL4661134365


EDI Interchange Control Number: 000078578 EDI Group Control Number: 78522 EDI Transaction Control Number: 0001


PurchaseOrderType: SA

PurchaseOrderNumber: 4200997598

PODate: 2016-09-02


An error has occurred while processing the document referenced above. If you would like assistance to resolve the error or need additional information, please visit our Support Center and choose one of our convenient contact channels to connect with a support representative.

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Posted 3 years ago

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I have looked into this order and it seems to have been involved in an isolated incident on our end. I have reprocessed this document and it has gone through successfully. This is something we strive to eliminate, so action will be taken to lessen the likelihood of this occurring again.

Ryan Decker
Customer Support Analyst 1

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