Sending Advance Ship Notices

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I am unable to send the truck shipments. On the Header tab, the ship to address is not there to fill out. Several locations get shipped to Akron Ohio. On the Order tab, it does have ship to, but it's for the location itself. Is there something I have to do different in order for these to get sent properly?
Photo of bonnie fanning

bonnie fanning

  • 90 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Kayla Johnson

Kayla Johnson, Alum

  • 1,780 Points 1k badge 2x thumb
Hello Bonnie,

Thank you for posting in the support center! Are you working off the Advance Ship Notice for Fastenal? I was able to take a look at your account and it does look like the ship to address is appearing on the header tab at the bottom of the document. This information should source in off the PO so the Akron Ohio locations should automatically appear in the ship to section. You shouldn't have to use the ship to location on the order tab as it is sourcing in on the header tab.

Please let me know if you have any additional questions or need additional clarification.

This conversation is no longer open for comments or replies.