Selecting multiple POs and printing on Mac with Firefox

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  • Updated 6 years ago
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I have tried to select multiple Costco POs to print all at once but the output generated is only a blank page with the word "webforms" (output attached).

Not sure if I am doing anything wrong or if there is a glitch. I have done the tasks outlined in your helpful Mac guide but it still produces this output when trying to print multiple POs at the same time or even printing one PO without opening it first.

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Leslie

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Posted 6 years ago

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Matt Shroyer, Official Rep

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Hi Leslie,

You are off to a great start taking a look at our Mac guide.  I would like to discuss this issue with our Mac experts as I have not necessarily run into this issue before.  I will reply to this post again when they get into the office and I have a chance to speak with them.  Thank you for posting the question!
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I spoke with one of the Mac experts and if you could provide us with some more information that will help us pin point next steps.  What version of OSX are you running?  10.6, 10.7 or 10.8?  Also, I would make sure you are using the most up to date version of Firefox.
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Leslie

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Hi Matt,

I am using OSX 10.8.4 and Firefox 23.0.1

Both should be up to date.

Also, I noticed another issue when I was downloading the Costco POs as a CSV. The data for the "Cancel Date" does not show up in the CSV generated. It shows up when I open the PO and print it out in its paper form but that field is blank in the generated CSVs.

Thanks for the quick response!
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Hi Leslie,

After some additional research it appears that a setting will need to be updated in Firefox in order to print correctly.  I have included screen shots of the steps.  Firefox will have to be set to print each frame separately.  Please let me know if you have any questions!






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Leslie

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Hi Matt,

Thanks for the solution, works like a charm now!

By the way, are you guys also working on my second issue with the CSV file missing the cancel dates or should I start a new thread?

Thanks again!

Leslie
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Hi Leslie,

I am glad to hear the printing issue is resolved. As far as the CSV inquiry, it would probably be best to post a new thread. However, a side note, they recently made an update to the CSV download and that may have had an impact on the data included.

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