SEARS BOSS ASN issues

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  • Updated 4 years ago
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Trying to send a SEARS BOSS ASN in reference to PO #00140152.  System is requesting I complete a mandatory field "Item Info"  I entered the product descriptions and it will not process stating "Does not have the correct check digit".  I do not know what to complete in this field.  We are new to the SEARS BOSS and this is only my 5th time doing an ASN and this is a new issue I have come across.  Please help.
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Vicki H

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Posted 4 years ago

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Paul, Alum

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Hi Vicki!

I'm going to take a look at that in your account quick.  Stay tuned for an update shortly.
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Paul, Alum

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Hi Vicki!

Do you by chance create your own shipping labels for these Sears orders?  It looks like the 'Using own labels' box is defaulted.  This is making this field free form-able on the ASN and it is expecting the SSCC label number.
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Paul, Alum

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I've unchecked that from the defaults and saved it for you.  Do you want to try creating a new ASN from that order and see if it looks a little more familiar?
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Vicki H

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I understand what you are saying.  I DO NOT print shipping labels.  Check defaults again.  ASN still looks the same requiring that information.  Thank you.
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Paul, Alum

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Hi Vicki,

I just reset the defaults again for you.  It should look like this.




Once that is set, the ASN field should look like this instead and allow you to select items from the list on the PO.


If you try it now, is that what you get on your end?
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Vicki H

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I got it.  Thank you.  Did not realize I had to click on the Item Info Box and add the items in.

I just started doing these, so they are a little new & different for me.  Thank you for your help. :)

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Paul, Alum

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No problem!  Glad to help.  There certainly is a bit of a trick to this form that's for sure.  Have a great weekend!

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