Sales Support

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
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I am trying to view Costco PO 001750213724 forwarded to Cento Fine Foods on Friday.  I can get to the register page put when I click on the PO number a blank page comes us and the order will not load.  Can you help?  Thanks Rita Burden
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Rita Burden

  • 70 Points

Posted 5 years ago

  • 1
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Carrie

  • 492 Points 250 badge 2x thumb
Hi Rita,
Thanks for your post.

This sound like a known issue with browser view settings. If you are using Google Chrome you will need to download the Internet Explorer tab extension.

If you are using Internet Explorer, the following steps will fix it:

1. Go to your WebForms inbox.

2. While in your inbox, click on the gear icon on the right side of Internet Explorer. Choose "Compatibility View Settings"

3. Add the current site to Compatibility View by clicking the "Add" button. The site should be hosted-commerce.net.


Please let me know if you have any further questions.

Thanks,
Carrie

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