resending an invoice

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How can I resend an invoice?. My trading partner asked me to resend the invoice because the company information was not set up properly.please let me know
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George Bar

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Posted 4 years ago

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Katelyn Plutt, Customer Operations Analyst

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Good afternoon George!

Thank you for contact SPS Commerce Support Center.   In order to recreate an invoice, you would take the same process as you did to create the first one. 

1. Locate the PO in your Webforms Inbox

2. Click on the orange triangle under the Next Steps column

3. Choose "Invoice"

4.  Fill out the invoice and send

Finally, if the form asks you to choose an invoice number, you will want to give it a unique number from the original invoice.   This will avoid duplication errors in our system as well as the retailer's system.   If the form doesn't ask you to choose an invoice number, you can disregard this.   Please let me know if you have any questions.  Thank you!


Best Regards,


Katelyn

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