Resending 855/Acknowlegement to issue.

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The trading partner does not accept 're sent' 855 documents which are acknowledgement files.  When the 855 goes out the first time it has a code in it telling the trading partner that it is a new 855.  That value is called the TSetPurposeCode and has a value of 00 when an 855 is first sent out.  If you need to re send the 855 to, either due to a failure or a request from them to resend it, you will need to edit the Process Logic document before it gets sent to fix this TSetPurposeCode value. 

You can send the document to the Test FTP folder, edit it there, and then move it to the production folder. 

What needs to be edited is the very first line of the file, called the 'HO' record.  Right after the 'HO' value you will see the code '04' which indicates this 855 has been sent once already.  Edit the '04' and change it to '00', save the document and then move it to the production FTP site to be sent out. 

At this point is the only trading partner that I am aware of that has this restriction. 

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Posted 5 years ago

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