Required fields for "New Document"

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  • Updated 3 years ago
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What are the required fields in order to submit/SEND a "new document" for processing? I can't get my invoices to SEND... even though when I click on CHECK it says its ready to SEND.
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MJ

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Posted 3 years ago

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Garret Nevin, Employee

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Hi MJ!

Thank you for posting to the Support Center!

First of all, what document are you trying to complete?  If you could provide the document type and the document ID that would be fantastic.  Also, after clicking "Send", are you receiving any type of error message?

If you could provide these details I'll be happy to diagnose the issue a little further.

Regards,

Garret Nevin
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MJ

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Sorry I'm new to this so bare with me.  I am trying to enter one of our invoices into the portal by going into the WebForms Fulfillment (SPS Commerce website).   Then I click on NEW DOCUMENT to start entering information on the invoice.   Does that help?   I think maybe this is not the support that I'm looking for, sounds like we are speaking about two separate things.


Thanks

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