required delivery date missing in EDI850

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  • Updated 3 years ago
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I have an order that has a future required delivery date and it never transferred over to my ERP system when I ran the 850.  
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Mary Winkel

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  • confused and frustrated

Posted 3 years ago

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Mary Winkel

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I have looked at the PO on SPS Commerce and in my backup file on ERP and the dates are definitely missing and I do not know why they did not transfer over. 
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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

I'm not sure what is happening there.  Usually when information is not in a document, and the document did not error out, is is because it was not included in the original transmission from the trading partner.

I have created a case for this and sent you an email requesting more information so I can research this and determine exact what happened.

Please reply to me email from case: 02581675.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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Mary Winkel

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I have sent you the PO copies for reference.  

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Katrina Wolyniec, Employee

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Thank you!
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Mary Winkel

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Any update?

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