Rejected ASN

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  • Problem
  • Updated 2 years ago
Archived and Closed

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We submitted an ASN on 7/29 but it was rejected & we didn't know about it until we received a chargeback from TRU. We plan to appeal either today or tomorrow (9/2) & would greatly appreciate any documentation or reasoning from SPS to aid our appeal.
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Leann

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Posted 2 years ago

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Ryan, Employee

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Leann,

To pull up information regarding this occurrence I would need to know additional information such as the PO/ASN number. Feel free to contact our support team at 888-739-3232 and an analyst will be available to help pull some documentation for you and investigate what occurred.

Ryan Decker
Customer Support Analyst 1

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