Receiving PO's

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  • Updated 5 years ago
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A customer is stating they are sending a purchase order via EDI and I am not receiving it on our end. Are there any adjustments that need to be made?

Thank you!
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Kassie

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Posted 5 years ago

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Katelyn Plutt

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Good afternoon Kassie,

Thank you for contacting SPS Commerce's Support Center.  I am happy to look into this for you, however, I will need further information.   First, who is the retailer sending the POs?   When did they last send POs?   I have also emailed you if you prefer that method of communication.    Thank you and I look forward to connecting with you!

Best Regards,

Katelyn

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