process on invoice for payment

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  • Updated 2 years ago
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We have an outstanding invoice that was submitted (12262, po#: 39074). This has never been paid. Can you look at it and tell me if it is properly transferred and received.
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Leslie

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Posted 2 years ago

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Ryan, Employee

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Leslie,

Thank you for contacting the Support Center! I have investigated this issue and will be following up with you via email to provide you with proof that the invoice made it to your trading partner.

SPS Commerce is not involved in the transition of money, so we cannot speak as to why you have not been paid, but you can provide them the information I send you to show it sent successfully.

Ryan Decker
Customer Support Analyst 1

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