Problem with PO#001750403595 which is with invoice number 2014081397

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  • Updated 5 years ago
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When I was invoicing a document on Webform, it came a message "The invoice Number 2014081397 already exists. Please change the value and try again." Then I investigated that there is an PO (001750403595) I had sent previously typed with an incorrectly invoice number, which is "2014081397". That means it is duplicated. Could you help delete the PO#001750403595 with the invoice number 2014081397? Thanks.
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Wong Yat Man

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Posted 5 years ago

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Paul, Alum

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Good Morning,

Since that particular invoice has already process through our system and over to Costco, I will not be able to remove it from the system.  I would recommend adding an A or something to the end of the invoice number.  This will allow the number to be the same, but make it unique in the system.

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