Problem with invoicing Home Depot Your Other Warehouse

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  • Updated 2 years ago
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I have received two POs from Home Depot Your Other Warehouse that I cannot find in the inbox for WebForms Fulfillment. I asked my contact at YOW how I can send them an invoice manually and they said to use a new document in Webforms Fulfilment. I created a new document and under "Trading partner" I selected the "invoice" option to create a new invoice document. It led me to a list that was blank. How do I proceed in manually creating a new invoice for YOW?

Here's what I see:

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Order Support

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Well Made Floors Team,

In order to send the Invoice free-form, you can simply click on 'Reply' when you are presented with the blank list of order to choose from. This will tell the system that you do not wish to base this invoice off of an order.

With any further questions, please contact our support team at (888) 739-3232, Option 1, Option 1.

Thank you,
Allie Lawler 
Customer Support Analyst I

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