printing shipping documents

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  • Question
  • Updated 1 year ago
When printing shipping labels, quite often labels get randomly skipped in the middle of the print job. Attempting to print the missing labels within the missing label range fails. Gives an error message every time, no matter what range is selected: message Range 1 is invalid because there are only 92 label(s). message Range 70-71 is invalid because there are only 92 label(s).
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Thomas Bosch

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Posted 1 year ago

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Ryan Morrissey, Employee

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Thomas,

Here are some suggestions:

1. Clear your temporary internet files,
2. Use Google Chrome,
3. Check with your IT staff to determine if this is a local problem

We have not been made aware of any global or widespread printing issues. If none of the above steps helps, get in touch with our Support team directly at support@spscommerce.com or by calling 1-888-739-3232.

-Ryan