Possibility to add fees on invoices

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  • Updated 3 years ago
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Is+there+any+way+I+can+add+charges+to+an+invoice.+On+the+parts+we+sell,+there+are+environmental+charges+that+are+applied+which+don't+appear+on+the+details+of+the+invoices.
Order # 29170821
For part numbers 026-4917-6 and 026-4819-0
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Luc Letendre

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Posted 3 years ago

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Ryan, Employee

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Hello Luc!

After investigating this issue and reading through the specifications for Canadian Tire, I have determined that the only way to invoice with this type of charge is if it is inputted on the Purchase Order by your trading partner. Our forms are built out to their specifications, so in this case, if the charge information is not included on the order there is no way to input it on the invoice. Doing so would cause the invoice and order totals to not match and ultimately the invoice would be rejected for this reason.

If you believe that your trading partner should have included this information on the order, please reach out to them so that they include this information on future orders. Furthermore, you could request they send a purchase order change document to add this information to the purchase order you are trying to invoice.

Best Regards,

Ryan Decker

Analyst- WebForms Fulfillment Support

 P: 1.888.739.3232
(Edited)

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