PO's Don't Load

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  • Updated 6 years ago
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My POs do not open in IE 11 or Chrome. I have noticed lately that the system is growing more buggy. I have to open labels several times to get them to display, and java seems to take forever to load. Has something changed? I am so frustrated with the slow speed and inability to open POs that I am seriously considering switching to a new provider and requesting my setup charges be refunded.


Note: This topic was created from a reply on the Why doesn't my PO display images, headers etc. in my browser? topic.
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Posted 6 years ago

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Kayla Johnson, Alum

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Hey Andrew,

Thank you for posting in the support center! I'm sorry that you are having issues with our system, but I think we can definitely try some troubleshooting steps to ensure the system works properly on your computer.

I would suggest using IE 11 for our system as we aren't fully tested in Chrome and are able to troubleshoot better on IE. As well, I would recommend you update your Java to the newest version if you haven't already done so. You can do that here.

If you have already done these steps and are still having issues, please let me know and we can try additional troubleshooting steps.

Please let me know if you have any additional questions.


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