PO Change accepted but no pulled into order

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  • Updated 4 years ago
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#4614885766, Archer Manufacturing.  A Purchase Order change was sent and accepted but it doesn't pull into the order at the top of the list.  How do I invoice it when the item ships?
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valerie

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Posted 4 years ago

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Joe

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Hi Valerie, thanks for your post!

Regarding PO: 4614885766, I see a series of Orders and Changes being received and processed.  I believe there is the most current version of the Order out there for you to work with, and would encourage you to try using Search to locate the document(s):

https://supportcenter.spscommerce.com/spscommerce/topics/video_advanced_features_search

For more specific overview and instruction regarding the process and what you can expect when working with PO Changes, please see this video:

https://supportcenter.spscommerce.com/spscommerce/topics/video_purchase_order_change

If you still find there is a Change that you accepted that has not generated an updated version of the Order, please kindly provide the Date/Time of the Change in question and I will be happy to investigate further.

Take care and be well,
Joe

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