Please help set valid manufacturing ID/Vendor #

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  • Updated 3 years ago
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Please help set valid manufacturing ID/Vendor # for Dempsey Corporation for McKesson Canada. We have multiple accounts with this customer. Unable to send ASN. I have been trying to contact SPS Commerce customer service since last week over phone and e-mail. Please note that this is urgent!
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Tanzina Amin

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Posted 3 years ago

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Max, Alum

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Hello Tanzina,

Thank you for posting to the Support Center!

I would be happy to assist you but could you first provide me with your vendor number for McKesson Canada?

Regards,

SPS Commerce Infinite Retail Power
 

Max Corrigan

Analyst | WebForms Fulfillment

888-739-3232 option 1,1
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Tanzina Amin

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Hi Max, the vendor numbers are 55251 and 55269. Thank you for looking into this!
Tanzina
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Max, Alum

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Hi Tanzina,

I reached out to your implementation analyst and they have updated that information so you should be able to create that ASN now!

Best Regards,

Max
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Tanzina Amin

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Thank you. I also have a few questions on the process of sending a POA or ASN. Whom can I talk to? I have been trying to call the 1-888 number since last week, and sending e-mails to the niservices account. No response except for a case #  02431968. How can this issue be escalated?

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