Please discard Invoice PKV1216352 from Savage Arms sent edi 810 on Wedesday 10-05-2016 @8:45am

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Please discard Invoice PKV1216352 from Savage Arms sent edi 810 on Wedesday 10-05-2016 @8:45am
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John Devine

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Posted 2 years ago

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Ryan, Employee

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John,

When you send you invoice there is not a way for us to pull it back from within your trading partners system. If you sent on invoice that you did not mean to, you will have to reach out to them to have them disregard it.

Ryan Decker
Customer Support Analyst 1
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John Devine

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Thanks Ryan.

Actually, I received an error message from you, SPS Commerce, stating there was a missing element,  and ... an error occurred while processing the document....

Is it save to say that the document never got to the customer, because of the error encountered with SPS? Thanks in advance for the reply. John

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Ryan, Employee

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John,

That would be correct! In that Invoice file you sent there were other invoices that did send successfully, but yes, PKV1216352 had erred and did not transmit with the others.

Ryan Decker
Customer Support Analyst 1
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John Devine

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Thanks again! That was the answer I wanted. John

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