Password???

  • 1
  • Problem
  • Updated 2 years ago
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i am trying to access my account but dont have the password and everytime i hit forgot password and enter my email address i dont receive an email with instructions about how to reset the password.
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Jaclyn

  • 70 Points
  • frustrated

Posted 2 years ago

  • 1
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Ryan, Employee

  • 2,262 Points 2k badge 2x thumb

Jaclyn,

Thank you for contacting the Support Center. If you have not set up your security questions and recovery email, the option for I forgot my password will not be available. I would recommend calling into our Support Team at 888-739-3232 option 1 option 1 as we would not want to post your credentials on this public site for your security.

Ryan Decker

Customer Support Analyst IIĀ 

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