Packing slips are not displaying in Webforms

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  • Updated 3 years ago
  • Solved
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When completing an ASN Pick and Pack for my vendor partner Cabelas we are unable to view the packing slip. Tried closing browser, logging back in, clearing history, and updating Java.

Company: Hips Archery Targets

PO: 1015627

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Dillon

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Posted 3 years ago

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Max, Alum

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Good Afternoon Dillon,

Thank you for posting to the Support Center!

After looking into this issue a bit it looks like the Advanced Ship Notice associated with that Purchase Order has 0 in the "Shipped Qty" field on the 'Order' tab.

You will need to make sure that there is a value in there, save the ASN and then you should be able to view that packing slip.

Please feel free to reach out if you have any further questions.

Best Regards,

SPS Commerce Infinite Retail Power
 

Max Corrigan

Analyst | WebForms Fulfillment

888-739-3232 option 1,1
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Dillon

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Thank you Max! That fixed the problem.

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