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  • Updated 3 years ago
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I need a document that is filled out wrong deleted
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  • 70 Points

Posted 3 years ago

  • 1
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Allie Lawler, Official Rep

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Hello Ken,

If you have not yet sent this document, you can simply edit it to change the incorrect values.

Unfortunately, once a document is sent, we cannot take it back or delete it. The best thing we can recommend would be to let your trading partner know that a mistake was made, and to see how they'd prefer to handle the situation. Some buyers have systems that cannot accept a second copy, and some buyers may want you to create another copy of the document to re-send. They'll be the best resource to make that decision, and we'll be happy to help with whichever route they choose!

With any further questions, please contact our support team directly at (888) 739-3232, Option 1, Option 1.

Thank you,
Allie Lawler
Customer Support Analyst I
Photo of Kamil


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Allie Lawler

Thank you

we shall let the buyer know about this

best regards

Kamil Ghelani

323 267 1802 Ex12

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