Why are our shipping labels getting cut off on right side?

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  • Updated 6 years ago
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Bill Kaufman

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Posted 6 years ago

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Matt Shroyer, Official Rep

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Hi Bill,

There may be a couple reasons why the label is getting cut off. In many cases it is due to margins not being set properly within the printer settings. If you are printing to a thermal roll type printer you want to ensure that all margins are set to 0. If you are printing to legal size paper using a laser printer the margins should be set to .17 inches on all sides. I have included a link below to the training video outlining setting margins as a reference.

Printing Margins Training Video

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