Our invoice #40875 is getting rejected. Could you please tell me why? Thanks.

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Invoice #40875 is being rejected.  Can you help.
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Jean

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Posted 3 years ago

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Jordan, Software Engineer

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Hi Jean,

Thank you for posting!  In reviewing the data, there is not anything that stands out to me.  One possible reason is the fact that Invoice 40875 was successfully sent and accepted on June 12th.  It is very possible that their system allows one invoice per invoice number.  If you are correcting data sent I would do the following:

1. Contact your trading partner and advise of correction being made.
2. Send the corrected Invoice with a letter following the number (40875A).

Please let me know if this does not resolve your issue!

Best,

Jordan

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