ORDER COMPLETED

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  • Updated 2 years ago
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Hi
Is there a way to search if an order has been fulfilled and invoiced complete?
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chandannie

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Chandannie!

Thank you for posting in the Support Center.

You can absolutely check to see if all documents have been completed! If you are using our new Fulfillment product, you can click on your purchase order and view your workflow on the right side of the screen to see if all documents have been sent and accepted by your trading partner.

If you are using our classic WebForms product, you can view all the documents you've sent to make sure they're all completed by using the "Related Documents" icon button next to your orange "Next Steps" arrow. The video I've linked to below will walk you through this process:

https://supportcenter.spscommerce.com/spscommerce/topics/video_related_documents_overview

Thank you,
Allie Lawler
Customer Support Analyst I

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