Order#4614885766

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  • Updated 4 years ago
  • Solved
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The order came in, then was changed to Add a Line that had been deleted previously.  I already billed Line 2 which shipped.  Line 1 will ship this coming Friday and was added 4/16, but is not showing on the final order in the system.  Can someone look at the line up in the system under my account-Archer Manufacturing? I talked to Grainger and they show both Line #'s on the PO.   I see the Advanced Notice is lined out, I guess because I sent it for Line 2 item.
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valerie

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Posted 4 years ago

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Shaquille Lee, Alum

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Hi Valerie,

Grainger needs to send a Purchase Order Change with the qualifier AI:Add Additional Item(s)
in order to Line Items one.

They have been sending POCs with qualifier CA:Change to Line Item(s) which
wouldn't be correct in this case.

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