older invoices

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  • Updated 1 year ago
TSC has some older invoices that are past due, i have reached out to them and they told me to resubmit on SPS. How do i do this since the PO has already been closed when we invoiced it months ago? Please help
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stacie l williams

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Posted 1 year ago

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Jeff Wright

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Hello,

You should still be able to search for the PO's and if they are very old you can, in an advanced search, search for archived PO's and even though they are closed you should still be able to create an invoice. If the quantities are not showing up, you can either respond to this thread with those PO's and I can reset those for you so the quantity will show up or you can call into our customer support line or use the chat function in the lower right of your fulfillment platform to get a hold of an analyst.

Regards

Jeff Wright
Fulfillment Support Analyst