NOT LETTING ME ENTER 50.4 AS WEIGHT

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

CRAZY! I just entered a Grainger shipment with a weight of 61.5 lbs.  Now, I am tryng to enter a Grainger shipment with 50.4 lbs. and it is giving me a message "requires a number with at least 1 to a max of 8 digits before and after and the decimal point but contains 50.4`.  I have also tried putting in 50 and 51 as whole numbers and I get the same message!!!  So very frustrating and very time consuming!!!!!!
Photo of Elizabeth

Elizabeth

  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Elizabeth

Elizabeth

  • 80 Points 75 badge 2x thumb
Never mind.  I got out and got back in and it worked just find.  Sounds like a glitch that needs to be fixed though.
Photo of Paul

Paul, Alum

  • 5,714 Points 5k badge 2x thumb
Hi Elizabeth,

Thank you for posting in Support Center.  I'm not sure if this was part of the issue or not or if it was just a typo above but I see the first number you have 50.4 shows a little ` aft the end.  If that were in the field that would definitely cause that error message to pop up.  But, if that was not there it should not throw that error at all.  Please let me know if this happens to you again.  I want to make sure we are not missing a bigger issue here.

This conversation is no longer open for comments or replies.