Not getting releases

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

My customer Getrag Mexico, says that they have been sending me releases recently and including today. From what I see in my inbox I have not received any since 5/26/2015
Photo of Jeff Trussell

Jeff Trussell

  • 70 Points

Posted 3 years ago

  • 1
Photo of Jordan

Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Hi Jeff,

Thank you for posting.  I tracked down all documents we have received from Getrag Mexico in the last two days (as a test) into our AS2 connection, and was unable to find any documents directed for your company.  Do you mind getting an MDN from Getrag, which is a receipt that their document left their AS2 system and hit ours?

Thank you,

Jordan

This conversation is no longer open for comments or replies.