Not getting releases

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  • Updated 4 years ago
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My customer Getrag Mexico, says that they have been sending me releases recently and including today. From what I see in my inbox I have not received any since 5/26/2015
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Jeff Trussell

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Posted 4 years ago

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Jordan, Software Engineer

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Hi Jeff,

Thank you for posting.  I tracked down all documents we have received from Getrag Mexico in the last two days (as a test) into our AS2 connection, and was unable to find any documents directed for your company.  Do you mind getting an MDN from Getrag, which is a receipt that their document left their AS2 system and hit ours?

Thank you,


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