Not Allowing Acceptance of Changes

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  • Updated 1 year ago
I am trying to accept changes to the Grainger PO 4815593280 for Ideal Shield.  There were 2 changes submitted yesterday and it allowed me to accept one, but when I try to accept the second, I get an error message stating "Error: Failed to perform WFDS accept action."  Please advise.
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Ashley

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Posted 1 year ago

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Jeff Wright

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Hello,

In looking at the purchase order change that was accepted the type of PO change was a "Change to Purchase Order  Cancellation" which essentially shows as a canceled order in our system when that change was accepted. If you like I can reset the change for you and you can reject that change and accept the newest change

Thanks!

Jeff Wright
Fulfillment Support Analyst
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Ashley

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Thank you Jeff, that would be helpful.  Please notify me when you've reset that!
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Jeff Wright

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Sure! That POC has been reset so you should be all good to reject the cancellation and accept the new change and continue processing that PO