Not Able to view Micro centre documents

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  • Updated 3 years ago
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Hi , Am Pradeep contacting from Razer . We are not able to view the documents in web form for our one of the customer Micro centre .

In Adhoc reporting once the report is out if click the view related documents it doesn't take me anywhere .


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Pradeep

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Posted 3 years ago

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Jordan, Software Engineer

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Pradeep,

I sincerely apologize for your post being missed earlier this week.  Is this issue persisting? 

Thanks,

Jordan
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Pradeep

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yea , still I have the issue
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Jordan, Software Engineer

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Thank you for clarifying.  I will reach out to Jeremy, your implementation analyst, and check on the status of the project.
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Jordan, Software Engineer

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I just logged in and do see the documents in your WebForms account.  Are they simply appearing blank when you open them?
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Pradeep

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I can view the web forms doc for micro centre now .


When I choose adhoc reporting  - report comes out but when i click view visual data flow nothing appears ( not working ) and the tab EDI documents and file integrated documents is not working .


Am not able to see the Menu in google chrome .

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Jordan, Software Engineer

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I will reach out to you via email as I am unable to replicate in my account here.  Look for an email shortly.
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Jordan, Software Engineer

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Hi Pradeep,

I am looping back to this as I reached out via email and did not receive a response.  I know you had a call with Jeremy when I reached out, did he help resolve the issue?  if you did not receive the email, I would be more than happy to send it once more.

Thanks,

Jordan

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