no/incorrect vendor information when sending new HomeDepot orders thru

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  • Updated 1 year ago
The Westbrass Company- po# 1241324356 etc YOW apparently no longer exists and our usual weekly orders are now listed from HomeDepot POM. Although the order came thru we are not able to send back any shipping or invoices because vendor number is incorrect? Please advise. We shipped on Friday and need to ASN 
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rose@westbrass.com

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Posted 1 year ago

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John Dillon

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Rose were you about to figure this out as today is the first day we have the POM orders.
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John Dillon

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Rose,  where you able to get this resolved?
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rose@westbrass.com

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We are still getting error messages when we are sending thru invoices. Hard to interpret the problem. Can i call and speak with someone about the errors. So far the last three weeks of invoicing has been rejected and i came back from vacation and no one has been able to figure out the problem