Need to make correction

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  • Updated 4 years ago
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PO#7024253921 was entered with wrong invoice number, can you please release this order so I can correct the invoice nuumber?
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Terry Sauls

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Posted 4 years ago

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Jordan, Software Engineer

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Terry,

I am sorry to hear that!  As you may know, we are unable to "pull" the document back as it is already on its way to your Trading Partner.  For this, you will want to notify your Trading Partner and inform them of the incorrect Invoice sent.

All this being said, I did see that any further Invoices were closed from this PO (possibly your intention for this post).  I have opened it and you should be able to create a corrected Invoice.

Let me know if you have any questions!

Jordan

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